Faradini
Shipping Information
At the time of processing your purchase, we will show you the available shipping methods, their cost and the delivery date of your order to the best of our knowledge. We shall only confirm an order which we think we can complete on the given time as we value customer satisfaction above profit.
Please note
Orders over Rs 50,000 shall require a CNIC copy from the customer.
Please keep in mind due to the current COVID-19 situation there is an increased backlog of orders and limited cargo services resulting in a higher chance of problems such as:
- Manufacturers cancelling orders after 4-5 days without any prior notice or justification
- Manufacturer sending incorrect items
- Manufacturer unable to meet their stated delivery time
- Problems with logistics within the UK:
- Closure of international airports
- Customs and other government check and restrictions within Pakistan
We know this seems like a lot to think about, but we have faced these challenges before and have been able to overcome them. We provide regular updates and you can message us any time and any possible proof shall be given automatically (Email from manufacturer)
Even after all these issues we still pride ourselves in the services we provide internationally but don’t just take our word for it ask our customers or look at official customer reviews provided on our website and Instagram story highlights.
Possible Collection options:
- Free Collection from location of Faradini affiliated business partners
- Pick up from The Burger Cart, DHA or Johar Town branch in Lahore
Kindly keep an eye on this section as we are continuously striving to increase these pickup locations and they shall be regularly updated here.
Home delivery options:
- Estimated delivery period within Lahore is 1-3 business days. Rs 250 for lahore
- 2-4 days standard delivery nationwide , Rs 400 for all other cities
- 2-5 weeks delivery time for custom orders nationwide
- Express delivery – we charge extra for same day delivery services, if applicable. More information required for a quotation.
While we have provided a 2-4 weeks delivery time for custom orders due to the current Covid-19 situation, if you intend to buy something for a special occasion you can ask our team who can advise accordingly.
Our delivery time starts upon receiving payment for the goods in question. All Faradini goods are brought in via air shipping, this ensures all the items are fresh, brand new and delivered through a quicker process than sea shipping. We ethically source and pay custom duties levied on individual items.
Please note while most deliveries are made during business days (some exceptions may apply).
Split Orders:
Your order may be dispatched from various warehouses. If this happens, we’ll notify you, to tell you which items you’ll be receiving in each delivery.
If you have placed an order consisting of both an in-stock item and custom order you shall be asked if you want the items delivered individually or together once they have arrived in Pakistan.